Frequent Asked Questions

Lorem ipsum dolor sit amet, consectetur adipiscing elit

Is my personal information shared with anyone?

Your personal information is kept completely confidential and we do not share your personal information with third parties. You do not need to disclose your personal information to others when you shop on Candlyinc.com

Am I protected while making online payments with Candlyinc.com

Yes, Candlyinc.com is 100% safe. Candlyinc.com and its gateway partners use the latest encryption technology to ensure your credit/debit card number is encrypted so that it cannot be read as the information travels over the Internet.

How do I shop on Candlyinc?

Shopping on Candlyinc.com is really easy. Please click here to visit the how to place an order page.

Can I place an order through phone call?

Yes. You can place your order through a phone call.

What are the delivery charges?

Delivery charges are depending on products and delivery areas. Most of the items come with FREE Delivery.

What is the estimated delivery time?

For items listed as “In Stock”, Candlyinc.com will mention the delivery time as 24 to 48 business days.

How I cancel my order?

Please contact us through our contact form to cancel your order.

What are the Terms and Conditions for returns and refunds?

Please click here to read our return and replace policy page.